.nz-call-launcher {
  position: fixed;
  right: clamp(14px, 2.4vw, 28px);
  bottom: calc(18px + env(safe-area-inset-bottom));
  z-index: 850;
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 62px;
  padding: 8px 18px 8px 9px;
  border: 3px solid #08265f;
  border-radius: 999px;
  color: #08265f;
  background: linear-gradient(135deg, #fff36b 0%, #ffd71f 100%);
  box-shadow: 0 8px 0 #08265f, 0 16px 34px rgba(8, 38, 95, .28);
  font: 900 1rem/1.05 inherit;
  cursor: pointer;
  transition: transform .18s ease, box-shadow .18s ease;
}

.nz-call-launcher:hover,
.nz-call-launcher:focus-visible {
  transform: translateY(-3px) rotate(-1deg);
  box-shadow: 0 10px 0 #08265f, 0 20px 38px rgba(8, 38, 95, .3);
}

.nz-call-launcher:active {
  transform: translateY(5px);
  box-shadow: 0 3px 0 #08265f, 0 8px 20px rgba(8, 38, 95, .24);
}

.nz-call-launcher-icon {
  display: grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border: 2px solid #08265f;
  border-radius: 50%;
  color: #fff;
  background: #22bf69;
  font-size: 1.45rem;
  animation: nz-call-ring 3.8s ease-in-out infinite;
}

.nz-call-launcher-copy {
  display: grid;
  text-align: left;
}

.nz-call-launcher-copy small {
  color: #1359a7;
  font-size: .68rem;
  letter-spacing: .06em;
  text-transform: uppercase;
}

.nz-call-launcher-copy strong { font-size: .94rem; }

@keyframes nz-call-ring {
  0%, 78%, 100% { transform: rotate(0); }
  82% { transform: rotate(10deg); }
  86% { transform: rotate(-10deg); }
  90% { transform: rotate(7deg); }
  94% { transform: rotate(-5deg); }
}

.nz-call-dialog {
  width: min(94vw, 760px);
  max-height: min(92vh, 820px);
  padding: 0;
  border: 0;
  border-radius: 34px;
  overflow: hidden;
  color: #08265f;
  background: transparent;
  box-shadow: 0 30px 90px rgba(2, 21, 63, .45);
}

.nz-call-dialog::backdrop {
  background: rgba(4, 20, 61, .72);
  backdrop-filter: blur(8px);
}

.nz-call-shell {
  position: relative;
  min-height: 540px;
  padding: clamp(24px, 5vw, 42px);
  overflow: auto;
  background:
    radial-gradient(circle at 12% 10%, rgba(255,255,255,.55) 0 5%, transparent 5.5%),
    radial-gradient(circle at 89% 17%, rgba(255,255,255,.4) 0 4%, transparent 4.5%),
    linear-gradient(145deg, #46dcff 0%, #67b9ff 46%, #8076ff 100%);
}

.nz-call-shell::after {
  position: absolute;
  inset: auto -10% -22% -10%;
  height: 44%;
  border-radius: 50% 50% 0 0;
  background: rgba(255, 255, 255, .13);
  content: "";
  pointer-events: none;
}

.nz-call-close {
  position: absolute;
  top: 16px;
  right: 16px;
  z-index: 4;
  display: grid;
  width: 44px;
  height: 44px;
  place-items: center;
  border: 2px solid #08265f;
  border-radius: 50%;
  color: #08265f;
  background: #fff;
  font: 900 1.6rem/1 inherit;
  cursor: pointer;
}

.nz-call-intro,
.nz-call-live {
  position: relative;
  z-index: 2;
}

.nz-call-kicker {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  margin: 0 0 8px;
  padding: 7px 12px;
  border: 2px solid #08265f;
  border-radius: 999px;
  background: #fff36b;
  font-size: .78rem;
  font-weight: 900;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.nz-call-dialog h2 {
  max-width: 620px;
  margin: 0 auto 8px;
  color: #fff;
  text-align: center;
  text-shadow: 0 4px 0 #08265f;
  font-size: clamp(2rem, 6vw, 3.35rem);
  line-height: 1;
}

.nz-call-lead {
  max-width: 570px;
  margin: 0 auto 22px;
  color: #062253;
  text-align: center;
  font-size: 1rem;
  font-weight: 800;
}

.nz-call-choices {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: clamp(12px, 3vw, 22px);
  max-width: 590px;
  margin: 0 auto;
}

.nz-call-character {
  position: relative;
  display: grid;
  min-height: 245px;
  padding: 0;
  border: 4px solid #08265f;
  border-radius: 28px;
  overflow: hidden;
  color: #08265f;
  background: #fff;
  box-shadow: 0 8px 0 #08265f;
  cursor: pointer;
  transition: transform .18s ease, background .18s ease;
}

.nz-call-character:hover,
.nz-call-character:focus-visible,
.nz-call-character.is-selected {
  transform: translateY(-5px);
  background: #fff8b7;
}

.nz-call-character img {
  width: 100%;
  height: 185px;
  object-fit: contain;
  object-position: center bottom;
  background: linear-gradient(#dff9ff, #fff);
}

.nz-call-character[data-character="noor"] img { object-fit: cover; object-position: 55% 17%; }

.nz-call-character span {
  align-self: center;
  padding: 10px;
  font-size: 1.2rem;
  font-weight: 950;
}

.nz-call-safety {
  display: flex;
  align-items: center;
  gap: 10px;
  max-width: 590px;
  margin: 22px auto 0;
  padding: 12px 14px;
  border-radius: 18px;
  color: #fff;
  background: rgba(5, 31, 83, .76);
  font-size: .82rem;
  font-weight: 750;
}

.nz-call-safety span:first-child { font-size: 1.4rem; }

.nz-call-live[hidden],
.nz-call-intro[hidden] { display: none; }

.nz-call-live { text-align: center; }

.nz-call-avatar-wrap {
  position: relative;
  width: 190px;
  height: 190px;
  margin: 2px auto 10px;
  border: 6px solid #fff;
  border-radius: 50%;
  overflow: hidden;
  background: #eafaff;
  box-shadow: 0 0 0 4px #08265f, 0 12px 30px rgba(5,31,83,.28);
}

.nz-call-avatar-wrap.is-speaking { animation: nz-call-pulse 1s ease-in-out infinite; }
.nz-call-avatar-wrap img { width: 100%; height: 100%; object-fit: contain; object-position: center bottom; }
.nz-call-avatar-wrap[data-character="noor"] img { object-fit: cover; object-position: 55% 18%; transform: scale(1.08); }

@keyframes nz-call-pulse {
  50% { box-shadow: 0 0 0 11px rgba(255,243,107,.75), 0 0 0 15px #08265f, 0 12px 30px rgba(5,31,83,.28); }
}

.nz-call-status {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 30px;
  margin: 0 auto 10px;
  padding: 5px 12px;
  border-radius: 999px;
  color: #fff;
  background: rgba(4, 31, 82, .8);
  font-size: .82rem;
  font-weight: 900;
}

.nz-call-dot { width: 10px; height: 10px; border-radius: 50%; background: #69ff99; box-shadow: 0 0 0 4px rgba(105,255,153,.2); }

.nz-call-bubble {
  display: grid;
  min-height: 96px;
  max-width: 560px;
  margin: 0 auto 15px;
  padding: 18px 20px;
  place-items: center;
  border: 4px solid #08265f;
  border-radius: 26px 26px 26px 7px;
  background: #fff;
  box-shadow: 0 7px 0 #08265f;
  font-size: clamp(1rem, 3vw, 1.18rem);
  font-weight: 850;
  line-height: 1.35;
}

.nz-call-heard {
  min-height: 25px;
  margin: 0 0 14px;
  color: #08265f;
  font-size: .8rem;
  font-weight: 750;
}

.nz-call-controls {
  display: flex;
  justify-content: center;
  gap: 14px;
  margin: 10px 0 16px;
}

.nz-call-control {
  display: grid;
  width: 62px;
  height: 62px;
  place-items: center;
  border: 3px solid #08265f;
  border-radius: 50%;
  color: #08265f;
  background: #fff;
  box-shadow: 0 5px 0 #08265f;
  font-size: 1.5rem;
  cursor: pointer;
  touch-action: manipulation;
}

.nz-call-control.is-muted { background: #ffd5d5; }
.nz-call-control.is-listening {
  color: #fff;
  background: #22bf69;
  animation: nz-call-talk-pulse .9s ease-in-out infinite;
}
.nz-call-control.nz-call-end { color: #fff; background: #f43f5e; }

.nz-call-control.nz-call-mic {
  display: flex;
  width: auto;
  min-width: 156px;
  padding: 0 17px;
  border-radius: 999px;
  gap: 8px;
}

.nz-call-control.nz-call-mic small {
  max-width: 96px;
  font: 900 .76rem/1.05 inherit;
}

@keyframes nz-call-talk-pulse {
  50% { transform: scale(1.05); box-shadow: 0 5px 0 #08265f, 0 0 0 8px rgba(105, 255, 153, .35); }
}

.nz-call-quick {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 8px;
  max-width: 590px;
  margin: 0 auto;
}

.nz-call-quick button {
  min-height: 42px;
  padding: 8px 13px;
  border: 2px solid #08265f;
  border-radius: 999px;
  color: #08265f;
  background: #fff36b;
  font: 850 .82rem/1.1 inherit;
  cursor: pointer;
}

.nz-call-privacy {
  margin: 14px auto 0;
  color: #092d68;
  font-size: .72rem;
  font-weight: 700;
}

@media (max-width: 620px) {
  .nz-call-launcher { right: 10px; bottom: calc(12px + env(safe-area-inset-bottom)); min-height: 56px; padding-right: 12px; }
  .nz-call-launcher-icon { width: 37px; height: 37px; font-size: 1.2rem; }
  .nz-call-launcher-copy small { display: none; }
  .nz-call-launcher-copy strong { max-width: 92px; font-size: .78rem; }
  .nz-call-dialog { width: 96vw; max-height: 94vh; border-radius: 25px; }
  .nz-call-shell { min-height: 520px; padding: 58px 15px 24px; }
  .nz-call-character { min-height: 205px; border-radius: 22px; }
  .nz-call-character img { height: 148px; }
  .nz-call-character span { font-size: 1rem; }
  .nz-call-avatar-wrap { width: 154px; height: 154px; }
  .nz-call-safety { font-size: .74rem; }
}

@media (prefers-reduced-motion: reduce) {
  .nz-call-launcher-icon,
  .nz-call-avatar-wrap.is-speaking,
  .nz-call-control.is-listening { animation: none; }
}